aon Platform Privacy Notice

This page describes what we collect when you use aon and how we keep that data protected. We collect personal information during account creation, identity verification, deposits and withdrawals, and your use of our platform. We use this information to verify your identity, process your payments, detect fraud, and comply with applicable law. We do not sell your data to third parties. We encrypt all communications and store sensitive data securely.

When you create an aon account, you provide your email, phone number, full name, and date of birth. Before your first withdrawal, we require identity verification: a government-issued ID, a recent selfie, and personal details. We store this information securely and use it only for account verification, fraud prevention, and regulatory compliance. We retain KYC data for the lifetime of your account plus a retention period mandated by applicable law.

Our aon privacy practices are transparent. We describe what data we collect, who has access to it, how long we keep it, and what rights you have. We do not use cookies for tracking or profiling. We do not share your account data with third parties except where required by law or where necessary to provide our services (e.g., payment processors, KYC providers).

What Data We Collect on aon

We collect data in several categories. Account creation data includes your email, phone number, full name, date of birth, and password hash. We collect this data when you sign up for aon. We do not charge a fee for account creation.

Identity verification data (KYC) includes your government-issued ID number, ID type (KTP, passport, driver's license), a recent selfie, and proof of address. We collect this data before your first withdrawal. We use a third-party KYC provider to verify your identity against government databases and facial-recognition systems. Our KYC provider returns a verification result (approved or rejected); we do not retain the provider's working data.

Account activity data includes your wagers, game history, account balance, login times, and device information. We collect this data as you use aon. We use device information (IP address, device type, operating system) for security monitoring and fraud detection. We do not use this data to build a profile of your behavior.

Communication data includes any messages you send to our support team. We retain these messages for account-support purposes and to improve our service quality. We do not use support messages for marketing or third-party purposes.

How We Use Your Data on aon

We use identity verification data to comply with regulatory requirements and to prevent fraud. We cross-reference your KYC data against government databases and our internal fraud-detection systems. We do not share your KYC data with third parties except where required by law (e.g., financial regulators or law enforcement).

We use payment data to process your deposits and withdrawals, reconcile your account balance, and detect fraudulent transactions. We do not share your payment data with third parties except where necessary to process your transactions (e.g., payment processors) or where required by law.

We use account activity data to maintain our platform, detect fraudulent activity, and improve our services. We do not use this data for marketing or behavioral profiling. We do not sell your data to third parties.

Third-Party Processors and Our aon Data

We use a third-party KYC provider to verify your identity. This provider receives your government-issued ID, date of birth, and a selfie. The provider returns a verification result; we do not retain the provider's working data. The provider is bound by a data-processing agreement that requires confidentiality and security.

We use a third-party hosting provider to operate our servers. Your account data is stored on the provider's secure servers. The provider is bound by a data-processing agreement and implements industry-standard security measures. Our servers may be located outside Indonesia; your data is encrypted in transit and at rest.

We do not share your data with marketing companies, data brokers, or advertising networks. We do not sell your data. We do not use your data to build profiles for sale to third parties.

How We Protect Your Data on aon

We encrypt all communications between your phone and our servers using TLS 1.2 or higher. Your password is hashed using industry-standard algorithms; we do not store your plain-text password. Your payment credentials are routed through PCI-compliant gateways; we do not store your full payment details.

We store sensitive data (ID numbers, payment details, KYC documents) on encrypted servers with access controls. Only authorized aon staff can access this data, and only for legitimate business purposes. We maintain audit logs of all data access.

We do not guarantee absolute security. No system is completely secure. If we detect a data breach, we notify affected users by email within thirty days of discovery and cooperate with relevant authorities as required by law.

How Long We Keep Your Data on aon

We retain account creation data (email, phone, name, date of birth) for the lifetime of your account plus three years after account closure. We retain identity verification data (KYC) for the lifetime of your account plus a retention period mandated by applicable law (typically five to seven years). We retain payment data (transaction history, payment method reference) for the lifetime of your account plus three years.

We retain account activity data (wagers, game history, login records) for the lifetime of your account plus one year. We retain communication data (support messages) for two years after the conversation ends. After the retention period expires, we delete or anonymize the data.

If you close your aon account, we retain your data only for the retention periods above. We do not delete data during the retention period unless required by law or upon your explicit request. To request data deletion, contact our support team or our privacy team.

Your Rights Regarding Your Data on aon

You have the right to access your personal data. You can view your account details, transaction history, and KYC status in your aon account dashboard. To request a complete copy of all data we hold about you, contact our privacy team via the contact form on our legal page.

You have the right to correct inaccurate data. If your account information (email, phone, name, date of birth) is incorrect, log into your aon account and update it. If you cannot update it yourself, contact our support team.

You have the right to opt out of non-essential communications. You can disable email notifications in your account settings. You will continue to receive account notifications (withdrawal confirmations, security alerts, account closure notices) because these are essential to account management.

Cookies on aon

We use session cookies to maintain your login state. Session cookies are deleted when you close your browser. We do not use cookies for tracking, profiling, or behavioral analysis. We do not set third-party cookies for advertising or analytics.

Your browser may have cookie settings you can adjust. If you disable cookies, you may not be able to log into aon or use some features. We recommend enabling cookies to use aon properly.

Contact Us About Your Privacy on aon

If you have questions about our privacy practices, your data, or your rights, contact our privacy team. You can reach us via the contact form on our legal page or via email. We respond to privacy inquiries within ten business days.

If you believe we have mishandled your data or violated your privacy rights, you can file a formal complaint with our privacy team. We acknowledge receipt of complaints within two business days and provide a substantive response within fifteen business days.

If you are not satisfied with our response, you may escalate your complaint to the relevant data-protection authority in your jurisdiction. We cooperate fully with regulatory authorities and data-protection agencies.

Summary: Our aon Privacy Commitment

We at aon collect personal data only for legitimate business purposes: account management, identity verification, payment processing, fraud prevention, and regulatory compliance. We do not sell your data. We encrypt sensitive data and store it securely. We use third-party processors only where necessary, and we bind them to strict data-protection requirements. We retain your data only for periods mandated by law or required for service delivery. You have rights to access, correct, and delete your data, subject to legal retention requirements.

Our privacy practices are transparent and consistent. We describe what we collect, how we use it, who has access to it, and how long we keep it. If you have questions, contact our privacy team via the contact form on our legal page. We respond to all privacy inquiries within standard response windows.